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Returns & Exchanges
At Red Dot, we are committed to your satisfaction. If you are not completely happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
3
Ship the Item
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing